TREMBLE: Transforming Sub Operations with NetGym

Customer Profile

Client: TREMBLE
Modality: Pilates
Challenge: Streamlining the instructor subbing process across multiple studios for 100+ employees

TREMBLE’s Background 🦵🤸🏼💪

Aryan Rashed, Founder & CEO of TREMBLE, operates 8 corporate-owned pilates studios across Florida and NYC. Before NetGym, TREMBLE relied on manual methods like WhatsApp, group texts, and email chains that were at times flawed with human error. This resulted in a cluttered, admin-heavy process, involving a significant amount of manual work.

The NetGym Solution

Streamlined Subbing Process ⚙️

NetGym provided TREMBLE with a solution that filtered the subbing process by each instructor’s studio location and skill set. When a TREMBLE instructor sends out a sub request, only instructors with the appropriate skills and located in that area are notified. Since some instructors teach across multiple locations, this simplified the coordination of subs for management, making for an efficient and organized system. 

Resource Hub for Team Communication 🗂️

NetGym offered a centralized place for all team- and studio-related needs with their Resource Hub. This allowed TREMBLE to upload how-to videos (from mic set-up to how to turn on/off the lights) for each studio along with other handy and helpful resources that their staff could access on-the-go. All to say, eliminating the need for managers to constantly be sharing resources to new employees (or reminding old ones!).

Essential Tool for Growth 🌱

As TREMBLE continues to grow, Aryan acknowledged the indispensable role of NetGym in their studios. The platform’s ability to handle the complexities of a growing business made it a critical component of their operations, with subbing as one less thing to worry about. TREMBLE staff is no longer weighed down with the administrative burden of finding and coordinating subs, creating a fluid sub workflow:

“NetGym has revolutionized our studio operations, eliminating outdated communication methods, ensuring team accountability, and saving us precious time. Their platform is indispensable and user-friendly. What sets NetGym apart is their team’s commitment to client success and continuous innovation, always eager to enhance our efficiency. Their exceptional customer service makes them a joy to collaborate with. For anyone seeking to optimize their operations and reduce stress, I wholeheartedly recommend NetGym.”

Aryan Rashed, Founder & CEO of TREMBLE

Gratitude for Support and Ease of Use 🙏

Aryan shared her gratitude for the support provided by the NetGym team, particularly by NetGym founders, Danny and Danielle. Their efforts in making the platform user-friendly and adaptable to TREMBLE’s specific needs were highly appreciated. 

Key Takeaways 🔑

NetGym’s adoption at TREMBLE revolutionized the way they managed instructor subs and internal communications across their studios. By offering a tailored solution and a centralized resource hub, NetGym has significantly improved TREMBLE’s studio operations and streamlined their administrative processes. As TREMBLE continues to expand, the importance of NetGym in supporting their growth and simplifying complex workflows has become increasingly evident, demonstrating the platform’s value in the fitness industry.